Terms & Conditions

Last updated: September 2026

These website terms provide a general framework for enquiries made to Masons Cleaning Squad. A quotation or cleaning booking may be subject to additional service-specific terms agreed with the customer.

Quotes and enquiries

Submitting the quote form does not itself create a confirmed booking. Pricing may depend on property size, condition, service type, frequency, location, time required and other relevant factors.

Service scope

Exact cleaning inclusions and exclusions should be agreed before the service. Specialist services are subject to availability and suitability.

End-of-tenancy cleaning

No deposit-return guarantee is made through this website. The service is intended to help leave a property clean and presentable according to the agreed scope.

Carpets and upholstery

Where such services are offered, results may vary according to material, condition and stain type. Stain removal is not guaranteed.

Customer responsibilities

Customers should provide accurate property information, disclose relevant access or site requirements and ensure any agreed access arrangements are available.